Contact Us

Talk to an engineer — not a call center

Quotes, projects, service contracts, or support — reach us on whichever channel suits you. We serve businesses and homes across all of Kuwait.

Reply within 2–4 business hours 4-hour SLA for contract clients All governorates EN / العربية
Start a project / request a quote
Structured brief — best for larger projects
Saturday - Thursday, 9:30 AM - 8:00 PM
Friday: Appointment only · emergency support for contract clients

Get an accurate quote, faster

Include these in your message and we can usually price it in one reply:

  • Project overview
    What you need, in a sentence or two
  • Service type
    Network, CCTV, firewall, fiber, software…
  • Location & size
    Area, floors, rooms or offices
  • Timeline
    Start date and any deadline
  • Budget range
    Helps us suggest the right tier
  • Photos / floor plan
    Optional — but speeds everything up

Corporate projects & tenders: email info@utechkw.com with your RFQ or BOQ — you'll get a written, itemized proposal you can submit internally.

Response time: within 2–4 hours during business hours (Sat-Thu 9:30 AM - 8 PM). Contract clients have a guaranteed 4-hour response — see AMC contracts.

Worked with us before? Leave us a Google review — it helps more than you'd think.

Frequently Asked Questions

Find quick answers to common questions about our services and support

What areas in Kuwait do you serve?

We provide services throughout all of Kuwait, including Kuwait City, Salmiya, Hawally, Fahaheel, Ahmadi, Jahra, and all other areas. Our team is mobile and can reach any location in Kuwait for on-site services.

How quickly can you respond to service requests?

For urgent matters, we typically respond within 1-2 hours during business hours. For standard requests, we aim to respond within 24 hours. Our service level agreements (SLAs) for existing clients provide guaranteed response times based on the service tier.

Do you offer after-hours support?

Yes, we offer after-hours and emergency support for our clients with service contracts. Our regular business hours are Saturday - Thursday, 9:30 AM - 8:00 PM, but we ensure your critical systems receive attention whenever issues arise.

How do I request a quote for services?

You can request a quote by visiting our Hire Us page, emailing info@utechkw.com, or calling us directly at +965 2202 0922. We'll gather your requirements and provide a detailed proposal tailored to your needs.