Phone
+965 6060 7910
Available for WhatsApp
info@utechkw.com
We'll respond promptly
Office
Fahaheel, Kuwait
Serving all of Kuwait
Hours
Saturday - Thursday
11:00 AM - 8:00 PM
Send Us a Message
Have questions about our services or need a quote? Fill out the form and our team will get back to you promptly.
Send us a message
Our Location
Our office is conveniently located in Fahaheel, Kuwait. We also provide on-site services throughout Kuwait.
Department Contacts
Technical Support
support@utechkw.com
For existing customers
Sales Team
sales@utechkw.com
For quotes and new services
Business Development
business@utechkw.com
For partnerships and opportunities
Media Inquiries
media@utechkw.com
For press and media relations
Frequently Asked Questions
Find quick answers to common questions about our services and support
What areas in Kuwait do you serve?
We provide services throughout all of Kuwait, including Kuwait City, Salmiya, Hawally, Fahaheel, Ahmadi, Jahra, and all other areas. Our team is mobile and can reach any location in Kuwait for on-site services.
How quickly can you respond to service requests?
For urgent matters, we typically respond within 1-2 hours during business hours. For standard requests, we aim to respond within 24 hours. Our service level agreements (SLAs) for existing clients provide guaranteed response times based on the service tier.
Do you offer after-hours support?
Yes, we offer after-hours and emergency support for our clients with service contracts. Our regular business hours are Saturday to Thursday, 11:00 AM - 8:00 PM, but we ensure your critical systems receive attention whenever issues arise.
How do I request a quote for services?
You can request a quote by filling out our contact form, selecting "Request a Quote" from the tabs, emailing sales@utechkw.com, or calling us directly at +965 6060 7910. We'll gather your requirements and provide a detailed proposal tailored to your needs.