Server and IT Infrastructure Management

Ongoing care of servers, virtual machines, storage, backups and Active Directory or Microsoft 365, with patching, monitoring and tested restores.
ITIM-MSP price in Kuwait
AvailableAvailable with installation only
Free remote support included
A person replies within 4–8 working hours
- Brand
- UTK Services
- Model
- ITIM-MSP
- Warranty
- 1-year warranty
About the ITIM-MSP
Servers are the part of IT that small companies understand least and depend on most: the accounting system, file shares, user accounts and backups all sit there. When nobody is responsible for them, patches are skipped, disks fill up and backups fail quietly for months.
This service takes responsibility for that layer. It covers physical servers and virtual machines on Hyper-V, VMware or Proxmox, storage and NAS units, Active Directory and Microsoft 365 or Google Workspace accounts, backups and the UPS that protects them. Patches are applied on a schedule, disk space, hardware health and backup jobs are monitored, and restores are tested so the backups are known to work.
Critical faults get a same-day response, and visits run 09:00 to 18:00. Hardware and licences are quoted for approval when needed.
It suits companies running their own servers on site, including accounting, ERP or file servers, without a dedicated systems administrator.
ITIM-MSP specifications
- Covers
- Physical servers, Hyper-V, VMware, Proxmox, storage and NAS, Active Directory, Microsoft 365, Google Workspace, UPS
- Upkeep
- Scheduled patching, disk and hardware monitoring
- Backups
- Monitored jobs and tested restores
- Response
- Same day for critical faults; visits 09:00-18:00
- Service Type
- Server and IT infrastructure management
- Hardware and Licences
- Quoted for approval
ITIM-MSP features
- Servers and virtual machines
- Scheduled patching
- Backups monitored and restore-tested
- Active Directory and Microsoft 365
- Same-day response to critical faults
Best suited for
Companies running accounting, ERP or file servers on site without a systems administrator.
Compare the ITIM-MSP with similar models
Available with installation only ? Free remote support included
| Specification | ITIM-MSPThis model50.000 KWD | NSM-MSP50.000 KWD | M365-MSP55.000 KWD | NMS-MSP45.000 KWD |
|---|---|---|---|---|
| Covers | Physical servers, Hyper-V, VMware, Proxmox, storage and… | Rule reviews, VPN users and 2FA, web filtering, IPS… | Users, licences, Exchange mailboxes, Teams, SharePoint… | — |
| Upkeep | Scheduled patching, disk and hardware monitoring | Firmware patching on security releases, configuration… | — | Scheduled firmware updates, configuration backups |
| Backups | Monitored jobs and tested restores | — | Mail and files backed up outside Microsoft retention | — |
| Response | Same day for critical faults; visits 09:00-18:00 | Same day for critical incidents | — | Same day for critical faults; visits 09:00-18:00 |
| Service Type | Server and IT infrastructure management | Managed firewall and network security | Managed Microsoft 365 administration | Managed network service |
ITIM-MSP questions
How do I know my backups actually work?
Restores are tested on a schedule, not just the backup job status.
Which virtualisation platforms are covered?
Hyper-V, VMware and Proxmox.
Is Microsoft 365 administration included?
Yes, user accounts, licences and security settings in Microsoft 365 or Google Workspace are covered.
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