Managed Network Service

Networks are usually installed and then left alone until something breaks: firmware goes years without updates, nobody has a copy of the configuration, and an internet line can be down for hours before anyone notices. A managed network service keeps the network looked after.

Devices are monitored through their own cloud platforms, such as TP-Link Omada, UniFi, Grandstream GWN or Fortinet, so a failed internet line, an access point that goes offline or a switch port error raises an alert. Firmware is updated on a schedule, configurations are backed up so a replacement can be restored quickly, and changes such as a new VLAN, a guest network or a new branch are made on request.

Critical faults get a same-day response, and site visits run 09:00-18:00. A short report each month shows uptime, issues and any devices nearing end of support.

It suits offices, schools, clinics and retail chains whose work stops when the network does.