Uعربي

Book an engineer

Book UltraTech Kuwait online for your business: Site visits for businesses are free. Remote support and remote programming cost 5 KWD for one hour. Bookings run Sunday – Thursday, 9:30 am – 6 pm, and we confirm each one on WhatsApp.

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What happens after you book?

  1. Step 1

    You book

    Pick the service, day and time. You get a reference number straight away.

  2. Step 2

    We confirm on WhatsApp

    An engineer confirms the time and asks anything needed beforehand.

  3. Step 3

    The engineer arrives or calls

    On site within your window, or a call at the start of your remote session.

  4. Step 4

    You get the next step in writing

    After a visit: the design or recommendations and a quotation. After a remote session: what was done.

Questions about booking

How much does a site visit cost for a business?

It is free. An engineer visits your site to assess the requirements, plan the solution and provide the relevant design/recommendations and quotation.

How much is remote IT support?

5 KWD for one hour. An engineer connects remotely to your computer or network and helps resolve issues such as Wi-Fi, email, printers, networking or device settings.

What is remote programming?

One hour (5 KWD). An engineer configures your equipment remotely, including firewall rules, switches, access points, NVR/cameras, IP phones or PBX systems.

Which days and hours can I book?

Sunday – Thursday, 9:30 am – 6 pm, Kuwait time. Site visits can be booked from the next working day; remote sessions with two hours' notice.

How is my booking confirmed?

We confirm every booking on WhatsApp within working hours. You also get a reference number and can add the booking to your calendar.

Can I change or cancel a booking?

Yes. Call or WhatsApp us with your booking reference and we move or cancel it.

Do you cover my area?

Site visits cover all six governorates of Kuwait. Remote sessions work anywhere you have an internet connection.

We use your details only to arrange and confirm this booking. AI assistants can check free times and book through our MCP server at utechkw.com/ucp/mcp.